Dunkin’ Donuts, On-the-Go Mobile Ordering With the Google Assistant
Dunkin’ Donuts continues to introduce faster and easier choices for running on Dunkin’, announcing that On-the-Go Mobile Ordering is now available through the Google Assistant, on iPhones and Android phones. Though this new integration, DD Perks® Rewards members can use the Google Assistant, Google’s voice assistant technology, on their iPhones and Android phones to place a mobile order for Dunkin’ Donuts coffee, beverages, baked goods and breakfast sandwiches, and then speed past the line in store for pick-up. The new integration is powered by Conversable, a leading AI-powered conversational intelligence platform.
Guests who have a DD Perks account and a Google account can link both, with all ordering and payments happening within Dunkin’ Donuts’ mobile platform. When a guest places and submits an order through the Google Assistant, the distance and estimated time to reach the Dunkin’ Donuts restaurant will be identified by Google Maps, and the order will be sent to the restaurant to be ready at that time. Guests can order from saved Favorites and items previously ordered via the Dunkin’ Mobile® App.
To get started, guests need simply say “Hey Google, talk to Dunkin’ Donuts.” A more detailed list of steps to follow for placing a Dunkin’ Donuts order via Google Assistant can be found on the Dunkin’ Donuts Corporate Blog at https://news.dunkindonuts.com/blog/thegoogleassistant.
DD Perks Rewards members can get even more perks this month with No Wait Wednesdays. Every Wednesday throughout March, guests who place an order using On-the-Go Mobile Ordering will earn double the points.
With DD Perks, guests earn five points for every dollar they spend on qualifying purchases at Dunkin’ Donuts when they pay using an enrolled Dunkin’ Donuts Card, either plastic or via the Dunkin’ Mobile App. Once a member accrues 200 points, he or she receives a coupon for a free, any-size beverage of their choice, redeemable at participating Dunkin’ Donuts restaurants. DD Perks members also receive a coupon for a free, any-size beverage upon enrollment and on their birthday.